Is Your Business Equipped for the Impact of COVID-19 (Coronavirus)?


Alexander Attard


There is no doubt that we are currently living in uncertain, unpredictable and unique times.

The modern world has not faced uncertainty like this for a long time. 

The Australian Stock Market is fluctuating, Airlines are cutting flights, Google (amongst others) are closing offices and there are travel restrictions on numerous countries across the world.

Regardless of where you are in the world or the size of your business, there are many business continuity challenges that will arise from this pandemic.

What does this all mean for Australian businesses?

The Coronavirus (COVID-19) is already affecting the global economy and is further going to challenge the Australian business landscape and our economy as a whole.  

There is every indication that we will face certain “lockdown” be it on a small or large scale as we have seen in Italy and other countries. 

Therefore, the ability of your staff to be able to work remotely and your business to improve operational efficiencies has never been more critical. 

Businesses who are adequately investing in their IT infrastructure and efficiencies within their supply chain will best survive this period in history.

What can we do to ensure business continuity in this uncertain time?

Equipping your employees to work remotely

Many businesses will follow suit of companies like Cisco and Telstra and close offices to curtail the spread of the virus and require employees to work remotely. This shouldn't mean that your business stop or limit operations.

There are two elements to equipping your business for remote working:  

  1. Technology. The ability to provide your staff with the latest technology stack such as laptops, mobiles, IP Telephony, file sharing, etc. Our sister company Netway Networks, have developed a remote working solution for this exact reason. 

  2. Automating Processes. The ability to receive automated data from multiple streams. The reality is that most businesses still need to manually process data and have not invested in the automation of their incoming data streams. Now would be the time that businesses consider data automation to preemptively address staff not being allowed in your office.

Ask yourself these questions:

  • Can our business continue to operate with minimal on-site staff?

    • Do our employees have the technology to complete their tasks remotely if required?

  • Do we have automation in the essential areas of our business to ensure we continue to operate if there is a lockdown?

  • Can our current internal workflow processes cope with disruptions?

  • Can our ERP package still process data, such as invoices, sales orders or purchase orders, without needing manual intervention?

Automating processes for business continuity

The need for the Australian business landscape to transform and meet the challenge of the Coronavirus (COVID-19) is paramount. Business continuity is a hot topic at the moment. 

If there is a lockdown or your business recommends all employees work remotely, your company can still efficiently operate with the right processes in place. 

The necessity to trade electronically via EDI (Electronic Data Interchange) and automate your internal processes or upgrade your IT, has never been more apparent.

Through EDI and data automation, your business will be still able to send and receive orders and invoices during this time. Removing as much manual intervention is just as important as your staff being able to work remotely during this Coronavirus (COVID-19) period.


Alexander Attard - Solutions Consultant

Alexander has a wealth of knowledge in the supply chain automation and eProcurement world. Having worked alongside some of Australia’s largest businesses, Alexander has consulted and worked alongside many large Australian and Multi-national companies at management level, recommending B2B eCommerce, IT networking and IT solution designs.

With extensive experience in relationship management and direct sales, I have enjoyed a successful career working within the B2B eCommerce supply chain and consulted and sold to companies such as Foster Brewing Group, Blockbuster, Lombard the Paper People, BHP, JB HI-Fi, Karcher, Toll, Coles, Bunnings, Super Cheap, Kmart, VISY, Collins and Dymocks Booksellers.