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Digital mailroom services

Eliminate bottlenecks and manual tasks. Digital mailroom saves you the time and money spent on manually handling incoming documents and mail by managing the entire workflow for you.

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Boost efficiency and reduce manual errors with an intelligent data processing tool that facilitates better workflows. 

Streamline and automate your processes.

Our digital mailroom solution allows you to set pre-defined workflows and approval processes to speed up the handling, digitalising, validating and routing of incoming form submissions, paper documents or emails across your organisation. Enjoy lower operation costs, improved customer response times and decreased risk of data loss and exposure.

Configurable and flexible.

Struggling with documents coming through in different formats? Our smart solution can process and convert a wide range of documents into a standard digital format compatible with your CRM or ERP system. It is also fully adaptable and scalable, allowing you to grow along with the needs of your organisation.

Security and compliance.

We are ISO27001 certified and that means we have strict rules in place to ensure your data is handled securely. We also have processes designed to maintain strong access control and provide clear audit trails to keep all your information safe. 

Let's grow your business together.

Reach out to us today to learn more.

How does our digital mailroom work?

FAQ

If your team is overwhelmed by an ever-increasing volume of emails leading to data processing and mailroom bottlenecks, it's worth considering a digital mailroom. By embracing this technology, you can swiftly and effectively convert and process physical and electronic mail into a seamless hands-off solution.  Our advanced technology guarantees the accurate scanning, classifying and routing of documents ensuring they promptly reach the intended people or departments.  Time and cost savings are delivered by reducing manual tasks and resource requirements, while enjoying faster turnaround times.

Our security measures include encryption, access controls and audit trails.  This helps protect sensitive information and compliance with data protection regulations.

Real-time tracking provides an overview of where individual documents are within your workflow process, such as when it enters your system, current processing status and any actions taken.  Reporting features are also available to analyse the flow of your mail, together with notifications and alerts to keep you informed of progress. Audit trails are also available to track the complete lifecycle of a document.

Our digital mailroom solution can process both hardcopy and digital documents. It is able to read 100+ digital file types, submitted by email, portal, mobile and more. They may include invoices, contracts, applications, certifications and compliance, inventory records, contracts and agreements, financial, insurance claims or any other type of document your business may deal with.

Anyone can use a digital mailroom regardless of what type of documents are received.  

Why work with us?

100% Australian-owned

All data is stored and processed onshore and local support is always available to assist with any enquiry.

ISO27001 certified

That means we have strict controls in place to ensure security of all the information we process.

Over 20 years of of experience

We have a proven track record of assisting the digital transformation of over 100 businesses.

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Ready to do business everywhere?

Reach out to us today to learn more.